Medical Director Solutions, LLC Privacy Policy

Effective Date: March 1, 2023

Medical Director Solutions, LLC (“MDS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, services, forms, and communications.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and how you can control certain communications from us.

1. Information We Collect

Depending on how you interact with MDS, we may collect information including:

  • Name
  • Business or organization name
  • Job title or professional role
  • Email address
  • Telephone or mobile phone number
  • Mailing or business address
  • Information submitted through website contact forms
  • Information provided when requesting information about our services
  • Information necessary to provide, administer, or support our services
  • Website usage information, such as IP address, browser type, device information, and pages visited

If you use MDS services that involve medical evaluations, occupational health services, or other healthcare-related services, additional information may be collected as necessary to provide those services. Such information may be subject to additional privacy protections and agreements applicable to the specific service.

2. How We Use Information

MDS may use information we collect to:

  • Respond to inquiries and requests
  • Communicate with customers, providers, employees, and business contacts
  • Provide and administer our services
  • Schedule or coordinate services
  • Provide customer support
  • Send service-related notifications and updates
  • Respond to requests submitted through our website
  • Improve our website, services, and customer experience
  • Maintain business and service records
  • Comply with applicable legal, regulatory, and contractual requirements
  • Send marketing or promotional communications when permitted and when appropriate consent has been provided

3. SMS/Text Messaging

If you provide your mobile telephone number and separately consent to receive text messages from MDS, we may use SMS messaging to communicate with you regarding matters such as:

  • Responses to inquiries
  • Scheduling and appointment-related communications
  • Service-related notifications
  • Customer or business communications
  • Other informational or conversational messages for which you have provided consent

Your consent to receive SMS messages is not a condition of purchasing or receiving services from MDS.

Message frequency may vary.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to an MDS text message. For assistance, reply HELP.

After you opt out, you may receive a final message confirming that you have been unsubscribed. No further messages will be sent unless you re-enroll or otherwise provide appropriate consent.

4. SMS Consent and Mobile Information

MDS treats mobile phone numbers and SMS consent information as confidential.

No mobile opt-in information, SMS consent, or text messaging information will be shared with third parties or affiliates for their own marketing or promotional purposes.

MDS will not sell or rent your mobile telephone number or SMS opt-in information to third parties.

Mobile information may be disclosed to service providers or technology vendors when reasonably necessary to operate our communications systems, provide requested services, comply with law, or otherwise support MDS business operations. Such service providers may only use information as necessary to perform services on behalf of MDS.

5. How We Share Information

MDS may share personal information with trusted service providers, vendors, contractors, technology providers, or other parties when necessary to:

  • Provide services requested by you
  • Operate our website and business systems
  • Facilitate communications
  • Process or administer services
  • Maintain and secure our systems
  • Comply with legal or regulatory requirements
  • Protect the rights, safety, and property of MDS, our customers, or others

MDS does not sell personal information.

Information provided for SMS or mobile communications will not be shared with third parties or affiliates for their own marketing purposes.

6. Cookies and Website Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies to operate the website, understand website usage, improve functionality, and evaluate website performance.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Data Security

MDS uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

MDS retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal and regulatory obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties. MDS is not responsible for the privacy practices or content of those third-party websites.

We encourage you to review the privacy policies of any third-party website or service you access.

10. Changes to This Privacy Policy

MDS may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.

When changes are made, the updated policy will be posted on this website with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or your privacy preferences, please contact:

Medical Director Solutions, LLC
Email: info@meddirsolns.com
Website: www.meddirsolns.com

SMS Terms of Service

By opting in to receive SMS messages from Medical Director Solutions, LLC, you agree to receive text messages from MDS at the mobile number you provide.

Messages may include conversational, informational, service-related, scheduling-related, or other communications associated with your relationship or interactions with MDS.

Consent is not a condition of purchasing or receiving services.

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact MDS using the information provided on our website.

MDS will not sell or share your mobile number or SMS opt-in information with third parties or affiliates for their own marketing purposes.

Your SMS consent is separate from any other communication preferences you may have provided to MDS.

By providing your mobile number and affirmatively opting in to SMS communications, you confirm that you are authorized to provide that number and consent to receive messages from MDS.

For more information regarding how MDS collects and uses personal information, please review this Privacy Policy.